By integrating directly with XactAnalysis®, Out of Pocket, EXP (OOPE) creates a seamless bridge between ALE receipt documentation, reimbursement processing, and reporting. It reduces adjusters' administrative workload by eliminating manual uploads and audits, streamlining policyholder communication, and improving cost accuracy and fraud detection to deliver timely, transparent reimbursements.
All policyholder receipts and supporting images are securely stored in OOPE's web and mobile portal. Once a claim is finalized, reports and backup receipt documentation are uploaded to XactAnalysis.
Impact: Reduces manual uploads and ensures clean, complete documentation from start to finish.
Adjusters can submit assignments directly through XactAnalysis. Claims automatically route to OOPE's Salesforce environment for setup, policyholder outreach, and receipt collection.
Impact: Saves time, reduces administrative work, and gives adjusters full control over claim initiation.
OOPE timestamps high-level communication back to XactAnalysis, so adjusters always know the claim stage without extra emails or calls.
Impact: Improves transparency, alleviates adjuster workloads, and speeds up reimbursement process.
The integration provides category-level data (housing, meals, transportation, etc.) for every claim.
Impact: Enables carriers to forecast ALE reserves better and spot spending trends for future claims.
Existing XactAnalysis Account
Active Integration with OOPE in XactAnalysis
If your integration has not yet been connected, please contact support@teamoope.com.
In XactAnalysis, create a new assignment for Out of Pocket, EXP (OOPE).
Enter the policyholder's basic claim information (e.g., name, address, claim number, contact details, etc.).
In the Description of Loss and/or Instructions section, include the following information:
Once submitted, the assignment is automatically pushed to Salesforce and assigned to the OOPE team. Our team will contact the adjuster to confirm any additional details and then reach out to the policyholder to review carrier guidelines, receipt education process, and OOPE technology onboarding. Adjusters retain visibility into claim progress directly within XactAnalysis.
OOPE handles receipt collection, auditing, and reporting throughout the approved claim period. All communication and major milestones are timestamped back to XactAnalysis. Adjusters can view progress and documentation without additional outreach.
Upon claim completion, OOPE uploads the final reports, backup documentation, and receipt images directly into XactAnalysis.
For integration questions, please contact support@teamoope.com.
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